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Popular Questions
Popular Questions
Our Help Center is designed to save you time by providing clear and detailed information.Â
If you don't find what you are looking for, feel free to contact us! We are always happy to assist!
If you don't find what you are looking for, feel free to contact us! We are always happy to assist!
What Shipping Methods are available?
What Shipping Methods are available?
We are a small local business. We offer complimentary delivery within Guelph and Rockwood within 24 hours of payment receipt for in stock items.
Outside of this area, we can arrange shipment with shipping costs to be covered by the customer. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
How About The Return Policy?
How About The Return Policy?
We kindly ask you to note that all sales are final. Regrettably, we are unable to accept returns, exchanges, or offer refunds except in the case of warranty claims where we will provide an exchange.
What payment methods do you accept?
What payment methods do you accept?
You can pay using Visa/Mastercard/Paypal
How do I upload files to personalize my product?
How do I upload files to personalize my product?
You need to send us a email with the image or picture at sales@madebyspot.ca
How can I contact you if I have additional questions?
How can I contact you if I have additional questions?
Anytime you can send us an email at sales@madebyspot.ca
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